Accessibility Statement
Our commitment
Roam Access exists because accessibility information in Australia is broken. We can't fix that problem if our own website fails the people we're trying to serve.
So we're holding ourselves to a high standard from day one, and we're being honest about where we are now versus where we're aiming.
This statement tells you:
- What standard we aim for
- What's working
- What we know isn't perfect yet
- How to tell us when we get it wrong
Our standard
We aim for WCAG 2.2 Level AA as our minimum baseline, with AAA where practical. This is the standard recommended by the Australian Human Rights Commission and used by the Australian Government's Digital Service Standard.
What this means in practice:
- Sufficient colour contrast for all text (4.5:1 minimum)
- Body text at 18px or larger
- All interactive elements reachable by keyboard alone
- All images have meaningful alt text
- Forms have visible labels
- Site works fully with screen readers (VoiceOver, NVDA, TalkBack, JAWS)
- Site works at 200% zoom without breaking
- Reduced motion is respected
- Colour is never the only way to convey meaning; we always pair it with icons and text
What's working
This landing page has been built with these things in place:
- Semantic HTML structure with proper headings and landmarks
- Skip-to-content link as the first focusable element
- All text passes WCAG 2.2 AA contrast (most passes AAA)
- All interactive elements are at least 44x44 pixels (touch-friendly)
- Visible focus indicators on all interactive elements
- Forms have visible labels, never placeholder-only
- The colour palette was tested against all four common types of colour blindness before launch
- Respects
prefers-reduced-motionfor users who don't want animations - Works fully with keyboard navigation
What we know isn't perfect yet
We're a small pre-launch team. We're not going to pretend everything is flawless.
Things we haven't done yet:
- Independent accessibility audit. We've tested with our own checks and tools. We haven't yet engaged a third-party accessibility specialist or PWD user testing, but we will before the product launches.
- Screen reader testing across all platforms. We've tested with VoiceOver (macOS, iOS) and NVDA (Windows). We haven't yet tested with JAWS or TalkBack (Android) extensively.
- Full WCAG 2.2 AAA compliance. We hit AAA where we can but the AA baseline is what we guarantee.
- Multi-language support. Currently English only. We're aware this excludes some Australians.
- Sign language (Auslan) content. Not yet available. We're thinking about how to do this well.
We're being transparent about these gaps because hiding them would be worse than naming them.
How we keep improving
Accessibility isn't something you do once. We commit to:
- Testing every new feature with assistive technology before it ships
- Listening to feedback from PWD and acting on it
- Independent accessibility audit before the full platform launches
- Publishing what we learn, including our mistakes
When we update this page, we'll mark what changed and when.
Tell us when we get it wrong
If something on this site doesn't work for you, please tell us. We can't fix what we don't know about.
The fastest way to reach us:
- Email: helloroamaccess@gmail.com
- Subject line: "Accessibility feedback"
Tell us:
- What you were trying to do
- What happened (or didn't happen)
- What device, browser, or assistive technology you were using (if you're comfortable sharing)
You don't need to be technical. "I couldn't tab to the email field on my phone" is exactly the kind of feedback we need.
We aim to:
- Acknowledge your message within 2 business days
- Investigate and respond within 7 business days
- Fix critical accessibility issues within 30 days where possible
Compliance and standards
This statement is provided in accordance with:
- The Disability Discrimination Act 1992 (Australia)
- The Australian Human Rights Commission's World Wide Web Access Disability Discrimination Act Advisory Notes
- W3C Web Content Accessibility Guidelines (WCAG) 2.2
If you believe we're failing to meet our accessibility obligations under Australian law, you can contact the Australian Human Rights Commission at humanrights.gov.au.
A final note
We're building Roam Access because the gap between what venues promise and what they actually deliver fails people every day. The same standard applies to us.
If our website fails you, tell us. If we don't fix it, hold us to it. That accountability is the whole point.
The Roam Access team